FAQs
1. What services does Lumeon provide?
Lumeon specializes in custom mascot design and production. We help brands create unique mascot characters for marketing, events, and brand identity.
2. Can you create a mascot based on my idea?
Yes, absolutely. You can share your concept, reference images, or even a simple idea, and our design team will turn it into a professional mascot.
3. Do you offer OEM/ODM services?
Yes, we provide full OEM and ODM services, including design, development, and production tailored to your brand requirements.
4. Can I request revisions to the design?
Yes, we offer revisions during the design process to ensure the final result meets your expectations.
5. How long does the design process take?
The initial design typically takes 3–7 working days, depending on complexity.
6. What is your production lead time?
Production usually takes 15–30 days after design confirmation, depending on order quantity and customization level.